Art Recovery International, LLC

Privacy and Security Policy

Art Recovery International, LLC (“ARI”, “We” or “Us”) is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you visit www.artrecovery.com (the “Website”) or otherwise provide your personal data to us. This privacy policy provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data. This privacy policy applies regardless of how the Website is accessed and will cover any technologies or devices by which we make the Website available to you.

You must read this privacy policy carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to the terms of this privacy policy. If you do not agree to the terms of this privacy policy in their entirely, please do not use this Website.

INFORMATION ABOUT US

www.artrecovery.com is a site operated by Art Recovery International, LLC whose registered address c/o Messner Reeves LLP 1430 Wynkoop, Ste. 300, Denver CO 80202 and trades as Art Recovery International. Our head office is located at 2591 Dorsoduro, Venice 30123, Italy.

THE PERSONAL DATA WE COLLECT ABOUT YOU

When you contract with us, we may collect the following personal data about you:

  • your name, billing and delivery postal addresses, phone (including mobile phone) and e-mail details;
    We may also collect some or all of this personal data from third parties who have your consent to pass your details to us.

HOW WE MAY STORE AND USE YOUR INFORMATION

ARI (and third party data processors acting on our behalf) may collect, store and process your personal data:

  • to make this Website available to you;
  • to maintain any registered account that you hold with us;
  • with your agreement, to contact you (including by SMS, push and e-mail) about services which we think may interest you;
  • for customer satisfaction and market research purposes;
  • to provide our services to you and for associate purposes, including verifying your identity;
  • for research, analysis, testing, monitoring, risk management and administrative purposes; and
  • for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.

We will not disclose, sell or rent your personal data to any third party, save for any disclosures of your personal data detailed in this privacy policy.

In the event that a third party acquires all or part of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. Furthermore, we reserve the right to disclose your personal data to third parties as part of any business or asset sale carried out because ARI has gone into insolvency or any similar situation, but only where lawful and compliant with data protection laws, as amended from time to time. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.

E-MAIL NEWSLETTER PREFERENCES

At such time that we publish e-mail newsletters then we will upon registration provide you with the ability to control whether or not to receive such e-mail newsletters.

PERSONALISED BANNER ADVERTISING

If you browse this Website you may receive personalised banner advertisements whilst browsing other reputable websites. Any banner advertisements you receive will relate to services which have been viewed whilst browsing this Website on your computer or other device. This service is provided by ARI [via a reputable third party specialist provider], through the use of “cookies” placed on your computer or other device. Cookies can be removed or disabled altogether. Please see further information on the use of cookies below.

TARGETED UPDATES AND MARKETING

If you have agreed that we can contact you for marketing purposes, we may send you emails and other communications relating to services which we think will be of interest and relevant to you.

INTERNATIONAL TRANSFERS

We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area and to other ARG group companies in connection with the above purposes. Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United States, although our collection, storage and use of your personal data will continue to be governed by this privacy policy.

COOKIES

This Website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart phones or tablets) as you browse this Website.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our Website and purchase services.
  • Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These cookies are used to recognise you when you return to our Website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests.

You are able to block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.

SECURITY

We use Internet standard encryption technology (“SSL” or Secure Socket Layer technology) to encode personal data that you send to us through the Website. To check that you are in a secure area of the Website before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

  • Keep your account passwords private. Remember, anybody who knows your password may access your account.
  • When creating a password, use at least 8 characters. A combination of letters, numbers and symbols is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. [You can do this by going to “My Account” and clicking “Change password”].
  • Avoid using the same password for multiple online accounts.

SPOOF/FALSE EMAILS

We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from www.artclaim.com / www.artrecovery.com asking you to do so, please ignore it and do not respond.

YOUR RIGHTS

You have the following rights:

  • the right to ask what personal data that we hold about you at any time, subject to a fee specified by law;
  • the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and
  • the right to opt out of any marketing communications that we may send you.

THIRD PARTY SITES

This Website may contain links to other websites operated by third parties. Please note that this privacy policy applies only to the personal data that we collect through this Website and we cannot be responsible for personal data that third parties may collect, store and use through their website (including microsites). You should always read the privacy policy of each website you visit carefully.

UPDATES TO THIS PRIVACY POLICY

We reserve the right to amend or update this privacy policy and any of our privacy practices at any time. Please check back regularly to keep informed of updates to this privacy policy.

© 2016 Art Recovery International LLC  |  Terms of Use  |  Privacy Policy